Latin America. In Latin America, some proptech solutions have been implemented to automate the demands of facilities with the help of sensors and software that collect information in real time and generate immediate notifications of occurrences.
This information is used to generate analytical reports covering all KPIs important to the business. "The data accurately shows, for example, the efficiency of service providers or the need to occupy more or less space in the building," exemplifies Lívia Lourenço, Facilities Manager and IFM Brazil Community Ambassador at JLL.
As reported by JLL, presence sensors "count" the number of people entering the bathroom. When they detect a lot of traffic, the software alerts or is responsible for cleaning to check if it is necessary to replenish products or disinfect the site. "That relieves the work of supervisors. If the bathrooms are being underused, cleaners may be assigned to do another service," says Livia. "There are also options to encourage the user to comment on the state of the bathroom or make a call on site. The information goes directly to the cleaning manager."
It is worth noting that the way of aggregating information and visualizing it has also evolved thanks to technology. The new data aggregation platforms allow centralizing all the information related to the management of buildings and facilities, subsequently facilitating analysis and, therefore, decision making.