Marriott International requires a minimum of 40 hours of annual training per associate. The classes are diverse such as English, first aid, induction to the Hotel (intensive of 3 days for new associates), service of excellence, certification training, working safely, etc. The Human Resources Training department, in charge of Carmen Gloria Guzmán, aims to generate and maintain the level of training of the associates (employees) of the hotel and in form special this year, reach out to the community. The people who came to enroll are currently out of work; but they work as garzones, cleaners and cooks in different places of Santiago.La theory, practice and recognition they received from the directors and managers of Santiago Marriott Hotel was a clear contribution for them, both for their work and personal experience.
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