Through a payment processing services contract across the global group's top five brands, Pegasus will process all commission payments for travel agents and suppliers worldwide. Pegasus' global reach was a criterion in choosing GDS, said Christine Brosnahan, Carlson's vice president of distribution and reservation services: "We wanted to adopt a simplified solution around the world to manage our hotels' commission services for the travel agent community." and confirmed the importance of this distribution channel: "The travel agent community is a valuable intermediary for all our hotel brands.
Ensuring timely, accurate payment in the format in which the agency requires it is vital to continue these relationships."
The contract covers financial services for more than 950 properties in 71 countries, under the Regent Hotels & Resorts, Radisson Hotels & Resorts, Park Plaza Hotels & Resorts, Country Inn & Suites by Carlson and Park Inn brands. In addition, the TravelCom online tool allows travel agents and hotel staff to check the status of their request for payment of commissions on Pegasus.
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