Colombia. Building Management visited the fair specialized in E+S+S security, held from August 19 to 21 in the city of Bogotá, Colombia. In the framework of the fair we interviewed William Rámirez, marketing director of the company Servicio y Apoyo Andino, who informed us that this company will be in charge of offering service and maintenance support for the Bosch brand in Colombia.
The Bosch Group offers, among others, a wide range of products and solutions for air conditioning, audio, solar energy and security systems, which are recognized for their high quality but will now also have a local company to support the training and maintenance aspects. Occasionally, Andean Service and Support will initially be in charge of offering these services for CCCTV and audio equipment, but with plans to expand coverage to other products in the medium term.
"The Bosch brand is very strong, people know the quality of their products but many times users do not get 100% out of the equipment they acquire, so the technical service, information and training must be strengthened, that will be our emphasis. In addition, with this alliance the maintenance service will be able to be provided in a more agile way and with a shorter response time".
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