Welcome, your security counts
By Duván Chaverra A. and Héctor Gómez Pérez.
By Duván Chaverra A. and Héctor Gómez Pérez.
By: Duván Chaverra A.
The figures during 2009 have not been positive
By: Ana Milena Alarcón Barreto
Aspects such as the global economic crisis and the AH1N1 virus have wreaked havoc on the hospitality industry during the first quarter of the year, throughout the Americas. The figures have shown a significant drop in average occupancy, when compared with the data obtained from the immediately preceding year.
By Juan Pablo D'onofrio*
The costs of non-quality
We said in our previous note that to achieve positive results we had to work on two key factors of the hotel business: