International. The project promotes its commitment to cultural transformation in the management model.
The Eulen Group has created the Lean Services Solutions work model, which represents its service management model and internal processes, based on the Lean Methodology.
This is the culmination of a project started in the area of Auxiliary Services in 2008, which has had its continuity in the implementation of the Lean Methodology in Inhouse Logistics Services. Subsequently, and progressively, the scope has been extended to the rest of the areas of activity (Cleaning, Maintenance, Environment, Socio-sanitary and Project Office), as well as to the structure of the company (HR, Marketing and Communication, Economic and Financial, ICT, Purchasing and Eulen Training Institute).
Likewise, a team has been created with professionals from different areas of the Group, headed by a Lean Leader, Guillermo Pérez, Technical Director of Auxiliary Services, and with the participation of five co-leaders, 13 Team Leaders of different Lean Projects of a strategic nature for the company and 15 Black Belt of support to services distributed in the national territory, as well as the entire team of professionals from the different services.
In the words of Pérez, "this method represents a management model that has adopted the Lean Methodology, originally used in the industrial world, adapting it to the service sector based on culture, method, management and leadership in processes. In this way, we firmly believe that outsourcing is in the Gemba (in the workplace)."
As a result of the work done, the Eulen Group has recently received the national External Lean Reference award, awarded by the prestigious Lean Community association to this project.
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