International. Siemens launches its Smart Hotel hotel application to domotic the facilities. The company wants to solve the current problems that hoteliers encounter on a daily basis.
The Siemens Smart Hotel solution aims to give employees a simple tool to manage all the functionalities of the establishment, through a single platform. The main objective of this innovative system is to improve the quality of service, safety, energy efficiency and, above all, improve comfort and customer experience.
Employees will have at their disposal a web platform, Hotel Manager, with which they can manage their functions in a more productive and simple way. This platform connects different applications for both plant and maintenance personnel:
- Smart Hotel is made up of several applications to improve employee efficiency.
- AppReception: focused on reception staff, who can manage online the allocation of rooms through QR codes, as well as check-in and check-out. They will also be able to manage common areas such as the gym or meeting rooms.
- AppService: intended for cleaning services. The user will have the updated status of the rooms to better manage their work. You will have the possibility to notify reception when the rooms are ready.
- AppMaintained: the staff of technicians and operators, will carry out the maintenance of the facilities with Bluetooth technology.
- DesigoTM CC (control center): from this application you will have access and monitor all the information regarding energy consumption, services to customers; and know the operational needs as well as the performance of the hotel.
Fire safety and control
Security is an issue of great concern in a business, so Siemens has thought about all the aspects in which security can be compromised. Smart Hotel guarantees security throughout the enclosure, including those areas most likely to be violated. Proof of this is the implementation of license plate reading in the access of the parking lot or access control to the personnel areas.
Its fire control system prevents false alarms to ensure the peace of mind of guests and, in real case of fire, proceeds to extinguish it. In an evacuation, the application integrates an alarm system and public address system, in several languages, to give the warning of danger. Automatically, the system opens the blinds, doors and elevators to facilitate evacuation and ensure the safety of people.
Customer preferences
Smart Hotel is also designed for the guests themselves. Through an application for smartphone and tablet, the guest can manage different aspects such as the lighting of each of the rooms in the room, the control of the blinds or the temperature.
They will be able to manage different hotel services, such as the spa, restaurant reservations without having to leave the room or even receive tourist information about the area.
At the time of arrival or abandonment of the hotel, it is not necessary for the client to go through reception, since he will be able to access or leave the room through the application. Another advantage for the consumer is the registration of their preferences of their stay that will be executed automatically at the time of registration in case of re-staying in a hotel of the same chain.
