A new training program for employees linked to the hospitality sector was launched in Mexico with the aim of standardizing processes to guarantee the safety of travelers, according to the Attorney General of Mexico City, Miguel Ángel Mancera.
The program is developed with the support of the Association of Hotels and Motels of the Mexican capital, as well as the General Directorate of Expert Services, an entity that has been responsible for inspecting the surveillance cameras of the establishments and explaining to the officials who operate them the procedures to achieve greater efficiency when reporting the images to the authorities.
As explained by Attorney General Mancera, "the exercise is very important because it is about uniting successful practices, which have been giving a result to this city, especially for the tourism sector." He added that there is already the commitment of 40 hotel firms, among which are Camino Real, Holiday Inn, Crowne Plaza, Marriott and Nikko, as well as several of the busiest restaurants.
The pilot phase of the course was developed with 30 employees of the aforementioned chains and with the Secretary of Tourism of the Federa District, Alejandro Rojas DiazDurán, who assured that visitors have improved their perception of security in the city: "The most important thing about the program is that it has achieved what the city has been building for years that is perception, the feeling and attention that this Mexico City is a safe, reliable and peaceful destination."
