Mexico. Honeywell implemented advanced technologies at the ONE & ONLY Mandarina hotel located in the Riviera Nayarit, which reduce the impact of its carbon footprint through INNCOM, an intuitive and easy-to-install energy management system that uses automation to address needs such as ventilation, lighting, and energy consumption in an effective and timely manner.
The integration of HVAC and lighting control into Honeywell's INNCOM system in the 114 ultra-luxury villas of the ONE&ONLY Mandarina hotel, carried out by the integrator Broadband Integration Company BBINCO, specialists in ultra-luxury hospitality, has brought benefits in terms of process automation and in productivity and in the reduction of manual intervention of workers for lighting and air conditioning control. thus allowing the reduction of operational costs by giving employees the tools to offer a more personalized experience without greater effort to guests.
Specifically, the INNCOM system automatically adjusts the control of services according to occupancy, resulting in significant savings in energy costs. In addition, it provides data on room usage and energy expenditure, allowing hotels to make more informed decisions, optimize operations, and identify problems before they become failures, fine-tuning maintenance and extending the life of equipment.
As for guests, they enjoy a significantly improved experience when they have control of room amenities. Intuitive controls for adjusting temperature and lighting are examples that allow visitors to customize their environment to their individual preferences, creating a more comfortable and welcoming environment. This ability to personalize not only increases customer satisfaction, but also fosters loyalty, as guests value attention to their specific needs.
The success and benefits at the ONE&ONLY Mandarina hotel highlights the importance of providing excellence in the guest experience through the use of tools such as Honeywell's INNCOM, which has facilitated the hotel's achievements globally by being awarded as the No. 1 hotel in North America and No. 8 globally in The World's 50 Best Hotels 2023 rankings. [1] It has also made it possible to align with Honeywell's and the hotel's global goal of promoting the energy transition by prioritizing environmental impact by contributing to the Sustainable Development Goals[2] for the coming years through technology.
"Projects such as the ONE & ONLY Mandarina hotel where these actions are being implemented, symbolize a significant advance in operability and reaffirm Honeywell's commitment to sustainability and its megatrends on the energy transition and automation in hotel infrastructures that are increasingly implementing innovations," says Neove Pipper, general manager of Honeywell Building Automation for Latin America.
